Product Conditions

Purchasing B2B liquidation merchandise is a great way to stock your shelves, however, it is not like purchasing new-to-market inventory. Please pay careful attention to the auction description and photos; familiarize yourself with B-Stock Supply's product conditions as defined below:

All Inventory (except Mobile)

New

Never sold at retail, these items are functional and ready for resale.

Refurbished

Restored to full working condition, may have cosmetic issues; unless otherwise stated, they may not include manuals, components and original packaging.

Shelf Pulls

Never sold at retail, but may show signs of customer contact; may have incomplete or damaged packaging.

Customer Returns

Purchased at retail and returned for any reason. May need repair before reselling; pay attention to the seller’s dispute and transaction history and bid accordingly.

Used

These items work, but may have some cosmetic and functionality issues; accessories, such as batteries and chargers may not be included. May need repair before they are ready for resale.

Salvage

Broken, missing parts, user ID locked or otherwise non-functional; usually only good for parts and cannot be disputed.

Our new Mobile Grades are based on industry-wide standards developed by CTIA in conjunction with stakeholders including major wireless carriers like AT&T and Verizon and secondary market resellers like B-Stock.

Inventory conditions for cell phones are now limited to: New, Used or Salvage.

We no longer recognize the condition types of “Customer Returns”, “Refurbished”, etc. for cell phones and other mobile devices.

New” items are brand new items with original packaging.

Salvage” means the phones have not been tested.

All other phones are now described as “Used” condition and must include a Grade.

Mobile Grading

Grade A

Like new condition

Negligible scratches and blemishes. Tested and fully functional with clean ESN and no user locks (for example FMIP / iCloud locked).

Grade B

Light wear and tear

May have one or several light scratches that do not catch a fingernail or tool. No cracks present on the device or display. Tested and fully functional with clean ESN and no user locks (not FMIP / iCloud locked).

Grade C

More aggressive wear and tear

May have cracks on certain surface areas such as camera lens, rear lens but not on display cover lens (Glass panel and Digitizer). Tested and fully functional with clean ESN and no user locks (for example FMIP / iCloud locked).

Grade D

Heavy cosmetic damage with cover lens cracks

Will have excessive damage on multiple surface areas and cracks on the display cover lens but not on the LCD. In addition there may be missing parts, liquid damage and screen burn present. Units are tested but may not be fully functional. Clean ESN but units may be user locked (for example FMIP / iCloud locked).

Grade E

Heavy cosmetic damage with LCD damage

Will have excessive damage on multiple surface areas including the display internal structure. Damage may range from but not limited to liquid damage, missing parts, screen burn etc. Units are tested but may not be fully functional. Clean ESN but units may be user locked (for example FMIP / iCloud locked).